How to Fix MyRogers App Not Working

Are you having issues using the Rogers app on your phone? Here, we have explained how to fix the MyRogers app not working.

How to Fix MyRogers App Not Working

MyRogers app lets you safely manage your account. Also, it provides a simple and efficient to access your family's data on the go.

Recently, some users have been facing issues with the MyRogers app.

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However, some users are currently having issues using the MyRogers app. For some, the MyRogers app is not working, while it is not loading correctly for others. Whatever the case may be, we have got you covered.

Below, we have explained why the MyRogers app is not working and how to fix it.

How to Fix MyRogers App Not Working

Why is MyRogers App Not Working?

MyRogers app not working for you could be for some reasons. These include technical issues in the app, or the server is down.

Also, you may have your network connection turned off, or your device is running on the low data mode. Otherwise, you might have a backlog of outdated cache, or your network has been limited.

These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.


How to Fix “MyRogers App Not Working”?

  1. Wait a while

Sometimes, the MyRogers app not working might be a technical error, or the server is down. In this case, you can only wait till the technical team resolve the issue.

In many cases, the MyRogers team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than to wait.

  1. Switch your network

If you have an unstable network or slow internet access, you may have issues loading the MyRogers app. If you have good internet access and the app refuses to work, it could be that your network has been limited.

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In this case, you will need to switch to a different network. If you are on mobile data, you may consider changing to a Wi-Fi network and vice-versa.

Also, you can set your phone in airplane mode and then remove it. This will let you connect with a new server.

  1. Clear your app cache

In many cases, clearing the app cache will help you fix the issues. Backlogs of outdated usually prevent apps from functioning well.

You can clear the MyRogers app cache on Android from your Settings. Go to App Management, locate and choose the MyRogers App. Select the clear cache option, and the MyRogers App cache is freed.

To clear the MyRogers app cache on iPhone, launch your Settings app and visit the General tab. Under this, choose MyRogers and then the iPhone Storage. Finally, select the delete option and reinstall the MyRogers app.

  1. Remove and reinstall the app

Removing and reinstalling the MyRogers app can help you clear the app cache and install the updated version of the app. You can either remove the app from the Google Play Store or App Store or your device settings.

Reinstalling MyRogers also helps the app to start running afresh.

  1. Update the app

If you haven't updated the MyRogers app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.

You need to update the MyRogers app to the most recent release to fix the MyRogers app not working. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.

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Updating the MyRogers app will help you fix bugs and glitches that may be introduced in the previous version if the update is aimed at bug fixes and performance improvements.

  1. Ensure your date & time settings are correct

The MyRogers app not working may be a result of incorrect data & time settings on your device. Ensure that the date & time on your device are synced and correct.

Afterwards, you can try to load the MyRogers app again and see if it works.

  1. Restart your device

Restarting your mobile phone could be the solution you need to fix the problem. Restart your device, then start the MyRogers app again. Now, the app should run perfectly.



The MyRogers mobile app not working could result from various factors, as discussed above. Each case has its solution except when there is a technical issue, or the server is down. If that is it, you will have to wait for the team to fix it.

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How to Fix MyRogers App Not Working

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