How to Fix “Unable to Find a Valid License of Diablo IV” Error

In this guide, we will explore the causes of the “Unable to Find a Valid License of Diablo IV” error and provide you with effective solutions to get back into the game on your PS4, PS5, or Xbox.

How to Fix "Unable to Find a Valid License of Diablo IV" Error

Diablo IV is a highly anticipated action role-playing game that offers an unparalleled gaming experience. With its vast array of challenges, skills, dungeons, and loot, it immerses players in a dark and captivating world.

However, users may encounter errors such as “Unable to find a valid license of Diablo IV” when opening the game.

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The “Unable to find a valid license of Diablo IV” error is a result of a bug or glitch in the game. Numerous users have reported encountering this issue, leading to a temporary inability to access the game.

The official Diablo Twitter account, @Diablo, has acknowledged these reports and assured players that they are investigating the matter. They have promised to provide updates as soon as more information becomes available.

What Causes the “Unable to Find a Valid License of Diablo IV” Error?

The “Unable to find a valid license of Diablo IV” error can occur due to various reasons. Understanding the possible causes can help in troubleshooting and resolving the issue effectively. Here are some potential reasons for this error:

  1. Server Issues: At times, the error may arise from server-related problems. If the game servers are experiencing high traffic, undergoing maintenance, or facing technical difficulties, it can result in the failure to validate licenses, leading to the error message.
  2. Connection Problems: Poor internet connectivity or unstable network connections can interfere with the license validation process. If your connection is weak or intermittent, it may prevent the game from verifying your license, resulting in the error.
  3. Bug or Glitch: Diablo IV, like any complex game, may contain bugs or glitches that could trigger licensing issues. These software-related issues can disrupt the license validation process, leading to the error message.
  4. Outdated Game or Launcher: Using an outdated version of Diablo IV or the launcher can cause conflicts and prevent the game from validating your license. It is essential to keep both the game and launcher up to date to avoid such issues.
  5. Account or License Verification Problems: In some cases, issues with your account or licensing details can trigger the error. This may occur if there are discrepancies or errors in the license information associated with your account, causing the game to fail in validating it.
  6. Console-Specific Factors: Console-specific factors can contribute to the error. For example, on PlayStation consoles (PS4 or PS5), issues with the PlayStation Plus (PS+) subscription, downloadable content, or the console's license database can affect license validation.
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How to Fix “Unable to Find a Valid License of Diablo IV” Error

To resolve the “Unable to find a valid license of Diablo IV” error in Diablo IV, you can follow these steps:

  1. Restart and Update the Launcher

Restart and Update the Launcher

  • Exit Diablo IV completely.
  • Locate the launcher icon and click on it.
  • From the dropdown menu, select “Restart and Update.”
  • Once the launcher restarts, launch Diablo IV again.
  • The error message should no longer appear, and your license should be recognized.
  1. Download a PS+ Monthly Game or Free Game

  • If you are encountering the error on a PS4 or PS5, try downloading any PS+ monthly game or a free game from the PlayStation Store.
  • Launch Diablo IV after downloading the game.
  • This process may trigger the game to verify your license successfully.
  1. Purchase the Cheapest Currency Pack

  • Open the PlayStation Store and search for Diablo IV.
  • Purchase the cheapest currency pack available, typically priced at $1.99.
  • Launch the game after the purchase is complete.
  • This method can sometimes rectify the license validation issue.
  1. Wait for a Few Hours

  • In some cases, the error may be a result of temporary server issues or maintenance.
  • If none of the above methods works, it is advisable to wait for a few hours and then try launching Diablo IV again.
  • This gives the developers ample time to resolve any ongoing server or licensing problems.
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How to Fix "Unable to Find a Valid License of Diablo IV" Error


You can encounter the “Unable to find a valid license of Diablo IV” error when you're eager to embark on your adventure. By following the steps outlined in this guide, you should be able to resolve the issue and regain access to the game. Remember to restart and update the launcher, consider downloading a PS+ monthly game or free game, purchase a currency pack if necessary, or simply wait for a short period before trying again.

Enjoy the immersive world of Diablo IV, where countless epic battles and thrilling adventures await! Remember to keep an eye on official Diablo channels for any updates on the error and additional troubleshooting suggestions