Are you seeing a blank screen when opening chats on WhatsApp and looking for ways to fix the error? Many users have reported this issue, especially with the latest WhatsApp Beta version.
Common complaints include, “Every chat opens to a blank page, but I can see the home page” and “Only the Meta AI chat works; all other conversations are blank.”
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In this guide, we’ll go over methods to fix the blank screen or blank page error in WhatsApp chats on both Android and iPhone.
How to Fix Blank Screen Error on WhatsApp
If you’re experiencing a blank screen error, the simplest fix is to leave WhatsApp Beta and reinstall the official app from WhatsApp’s website.
Alternatively, you can try uninstalling WhatsApp and installing an older version from a reliable third-party source. Here’s a step-by-step breakdown of each fix.
Fix 1: Leave WhatsApp Beta and Reinstall the App
Back up your chats:
- Open WhatsApp.
- Tap the three dots at the top right and select Settings.
- Go to Chats > Chat backup and tap Back up to save your chats.
Leave the Beta program:
- Open the Google Play Store and search for WhatsApp.
- Scroll down and tap Leave if you’re currently in the Beta program.
Uninstall and reinstall WhatsApp:
- Uninstall WhatsApp from your device.
- Visit WhatsApp’s official download page.
- Select Download WhatsApp directly.
- Reinstall WhatsApp, open it and check if the blank screen issue is resolved.
Fix 2: Install an Older Version of WhatsApp
If leaving the Beta program doesn’t resolve the issue, try installing an older WhatsApp version.
Uninstall WhatsApp and back up chats first:
- Make sure to back up your chats by following the steps in Fix 1.
- Download an older WhatsApp version:
- Go to Uptodown’s WhatsApp page.
- Tap Older versions and then select See more.
- Choose a version that was released before November 1, 2024 (for example, October 29, 2024).
Install the older version:
- Tap Download followed by Download anyway.
- Open the downloaded file and select Install.
- Open WhatsApp, and check if the blank screen issue is resolved.
This is a quick workaround that some users have found effective.
Open a profile picture in WhatsApp:
- Tap on any contact’s profile picture.
- Open the contact’s info page:
- Tap the info (i) icon.
Select the three dots on the top right and choose to share it as a contact card to yourself or another contact. After sharing, the blank screen issue should be fixed.
By following these steps, you should be able to resolve the blank screen error on WhatsApp. Start by leaving the WhatsApp Beta program and reinstalling the app. If that doesn’t work, try an older WhatsApp version from a third-party site. You can also share a contact’s profile picture to clear the issue.
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