Are you having issues filtering junk in your emails? Here, we have explained how to fix the Hotmail junk filter not working.
The reason why the Hotmail junk filter is not working in emails is because of a glitch. Usually, when a mail is received, the Hotmail junk filter automatically scans the content to detect junk.
This is done to ensure you get protected from emails containing malicious or misleading content, which gives junkers an advantage over you, especially when your email address has been targeted while you continuously receive junk messages.
Secured email clients like Hotmail try their best to control and prevent junk emails by ensuring messages aren't downloaded automatically when an email message is opened, especially when the images are from remote servers.
However, they also usually have junk filters in place to take out misleading messages sent to you. In recent days, some Hotmail users have been having issues with the junk filter.
Below, we have explained how to fix Hotmail junk filter not working.
Why is Hotmail Junk Filter Not Working?
Hotmail junk filter is not working due to a bug or connectivity issues or a problem with the server. Firewalls and other security features may block URLs or IP addresses, preventing junk filters from scanning your emails. Otherwise, your device could be in power-saving mode, which has led to the restriction of data usage.
Also, if your phone is on low data mode, or you have issues with your Wi-Fi or mobile data, the junk filter won't run efficiently.
How to Fix Hotmail Junk Filter Not Working
1. Disable Battery Saver Mode
The power-saving mode or battery saver in some devices affects how a device and its apps perform. When enabled, some functions and features will not work. This could be the reason the junk filter is not working.
To fix this, disable your device's battery savings or power savings.
How to Disable Battery Saver on Android
- Launch your Android device and go to Settings.
- Under Settings, select Battery, then Power saving mode. On some devices, you may find the option as “Power saver” or “Battery saver”.
- Disable the option by using the toggle bar.
The option under your Settings could be different based on phone maker, model, Android version and wireless service provider. Ensure you check under Settings well to find the feature.
2. Try other apps
If the Hotmail app or any other mail client you use still does not work correctly, you can install other alternatives from the Google Play Store if you have an Android or the App Store for iOS devices.
Gmail, Outlook Mail, Apple Mail and Samsung Mail automatically run the junk filter emails sent through its secure proxy servers. To fix the Hotmail junk filter not working, try to disable power saving mode or contact support.
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