Fix: Spotify Premium Not Working

Are you experiencing issues using Spotify on your device? Here, we have explained how to fix Spotify Premium Not Working.

Fix: Spotify Premium Not Working

Spotify is one of the most famous music services providing access to online music streaming. It currently has more than 300 million subscribers.

With the app, you can listen to songs anywhere in the world. Spotify spans all kinds of music, making it a go-to for everyone, no matter their musical taste.

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Below, we have explained why Spotify Premium is not working and how to fix it.

Why is the Spotify Premium Not Working?

Spotify Premium is not working because of technical issues in the app or the server is down.

Also, you may have your network connection turned off, or your device is running on low data mode. Otherwise, you might have a cache issue, or your network has been limited.

These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.

Fix: Spotify Premium Not Working

How to Fix Spotify Premium Not Working?

1.     Switch your network

You may have issues loading Spotify Premium if you have an unstable network or slow internet access. If you have good internet access and the app refuses to work, it could be that your network has been limited.

In this case, you will need to switch to a different network. If you are on mobile data, you may consider changing to a Wi-Fi network and vice-versa.

Also, you can set your phone in airplane mode and then remove it. This will let you connect with a new server.

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2.     Clear your app cache

In many cases, clearing the app cache will help you fix the issues. Backlogs of outdated cache usually prevent apps from functioning well.

You can clear the Spotify app cache on Android from your Settings. Go to App Management, locate and choose the Spotify App. Select the clear cache option, and the Spotify App cache is freed.

Launch your Settings app and visit the General tab to clear your iPhone's Spotify app cache. Under this, choose Spotify and then the iPhone Storage. Finally, select the delete option and reinstall the Spotify app.

3.     Remove and reinstall the app

Removing and reinstalling the Spotify app can help you clear the app cache and install the updated version of the app. You can remove the app from the Google Play Store or App Store or your device settings.

Reinstalling Spotify also helps the app to start running afresh.

4.     Update the app

If you haven't updated the Spotify app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.

To fix the Spotify Premium Not Working, you need to update the Spotify app to the most recent release. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.

Updating the Spotify app will help you fix bugs and glitches that may be introduced in the previous version if the update is meant for bug fixes and performance improvements.

5.     Disable your VPN

If you are connected to a VPN service, kindly disable them before using the Spotify app. VPN connection could prevent the Spotify app from working.

Try disabling your VPN connection to fix this issue, then use the Spotify app again.

6.     Ensure the app is compatible

The Spotify app could be incompatible with your device. In this case, you will have issues using the app.

If Spotify Premium is not working correctly, check that the app is compatible with your phone. If you find out your device is incompatible, try using the app on a different phone, and the problem will be fixed.

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7.     Ensure your date & time settings are correct

The Spotify Premium not working may result from incorrect date & time settings on your device. Ensure that the date & time on your device are synced and correct.

Afterwards, you can try to load the Spotify app again and see if it works.

8.     Restart your device

To fix the problem, try to restart your mobile phone. Restart your device, then relaunch the Spotify app. Now, the app should run perfectly.

9.    Post on Spotify Community

If none of the solutions above works, and you keep getting Spotify Premium Not Working, then you can post on the Spotify community.

You need to wait for someone to prefer a solution to your issue.

10.     Wait for a while

Sometimes, the Spotify Premium Not Working might be a technical error or the server is down. In this case, you can only wait till the technical team resolve the issue.

In many cases, the Spotify team is already aware of the situation and must be working to resolve the problem. Hence, there is nothing you can do than wait.


You can fix Spotify Premium Not Working issue by connecting to a stable network and updating or reinstalling the Spotify app from your App Store.

As discussed above, the Spotify mobile app will not work for various reasons. However, if the issue is caused by a technical problem or the server is down, you will have to wait for the Spotify team to fix it.

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