Are you experiencing issues using the TD Bank mobile app? Here, we have explained how to fix the TD Bank app not working.
TD Bank app grants you easy and secure access to your accounts. You can use all the tools needed to efficiently manage your accounts on the go.
However, some users are currently having issues using the TD Bank app. For some, the TD Bank app is not working, while it is not loading correctly for others. Whatever the case may be, we have got you covered.
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Below, we have explained why the TD Bank app is not working and how to fix it.
Why is the TD Bank App Not Working?
TD Bank app not working for you could be for some reasons. These include technical issues in the app, or the server is down.
Also, you may have your network connection turned off, or your device is running on the low data mode. Otherwise, you might have a backlog of outdated cache, or your network has been limited.
These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.
How to Fix “TD Bank App Not Working”?
1. Wait a while
Sometimes, the TD Bank app not working might be a technical error or the server is down. In this case, you can only wait till the technical team resolve the issue.
In many cases, the TD Bank team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than to wait.
2. Switch your network
You may have issues loading the TD Bank app if you have an unstable network or slow internet access. If you have good internet access and the app refuses to work, it could be that your network has been limited.
In this case, you will need to switch to a different network. If you are on mobile data, you may consider changing to a Wi-Fi network and vice-versa.
Also, you can set your phone in airplane mode and then remove it. This will let you connect with a new server.
3. Clear your app cache
In many cases, clearing the app cache will help you fix the issues. Backlogs of outdated cache usually prevent apps from functioning well.
You can clear the TD Bank app cache on Android from your Settings. Go to App Management, locate and choose the TD Bank App. Select the clear cache option, and the TD Bank App cache is freed.
Launch your Settings app and visit the General tab to clear your iPhone’s TD Bank app cache. Under this, choose TD Bank and then the iPhone Storage. Finally, select the delete option and reinstall the TD Bank app.
4. Remove and reinstall the app
Removing and reinstalling the TD Bank app can help you clear the app cache and install the updated version of the app. You can remove the app from the Google Play Store or App Store or your device settings.
Reinstalling TD Bank also helps the app to start running afresh.
5. Update the app
If you haven’t updated the TD Bank app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.
You need to update the TD Bank app to the most recent release to fix the TD Bank app not working issue. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.
Updating the TD Bank app will help you fix bugs and glitches that may be introduced in the previous version if the update is aimed at bug fixes and performance improvements.
6. Ensure your date & time settings are correct
The TD Bank app not working may be a result of incorrect date & time settings on your device. Ensure that the date & time on your device are synced and correct.
Afterwards, you can try to load the TD Bank app again and see if it works.
7. Restart your device
Restarting your mobile phone could be the solution you need to fix the problem. Restart your device, then start the TD Bank app again. Now, the app should run perfectly.
Unable to Login TD Bank App?
You can still fix it if you can’t log in to the TD Bank mobile app. First, check if your login credentials are correct. A wrong username/password will deny you access to your accounts.
Please note that the login fields are case-sensitive. Hence, you need to be careful not to mix up the use of upper- and lower-case letters.
Conclusion
As discussed above, the TD Bank mobile app could not work due to various factors. Each case has its solution except when there is a technical issue, or the server is down. If that is it, you will have to wait for the team to fix it.
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