If you’ve just purchased a Lebara Starter Pack in Australia, you have 60 days to activate it before it expires. Read on to learn how to get started with your Lebara SIM.
Activating your new Lebara SIM is quick and easy. Whether you’re a new customer or porting your existing number, this guide will walk you through the entire process. We’ll cover online activation, phone activation, plan renewal, checking your balance, voicemail setup, and more.
Lebara Australia offers affordable prepaid and SIM-only plans with excellent coverage.
Also, See:
How to Activate Your Lebara SIM Online
The fastest and easiest way to activate your Lebara SIM in Australia is online. Follow these steps:
- Go to the Activation Page: Visit www.lebara.com.au/activate.
- Enter Required Details: Provide your Lebara number and the last four digits of your ICCID (found on your SIM pack).
- Port Your Existing Number (Optional): If you want to transfer your old number, tick the ‘PORT IN’ option.
- Follow the On-Screen Steps: Complete the activation process by entering your name, address, email, and a valid form of identification.
- Wait for Activation: Once completed, your SIM should be active within minutes.
How to Activate Your Lebara SIM Over the Phone
Prefer to activate your SIM via a call? Follow these steps:
- Dial 126122 or 1300 126 122 from any phone.
- Speak to a customer service representative.
- Provide your SIM card details and identification.
- Follow the activation instructions.
- Wait for confirmation that your SIM is active.
Identification Requirements for Activation
To activate your Lebara SIM in Australia, you must verify your identity using one of the following:
- Australian Driver’s License
- Passport (International or Australian)
- Medicare Card
- Credit Card (pre-authorization charge of $1.00, refunded after verification)
How to Activate a Lebara Plan
Once your SIM is active, you can choose a prepaid plan:
- Browse available 30-day rolling SIM-Only Plans on the Lebara website.
- Select your preferred plan.
- Activate it via the MyLebara account or through the website.
How to Renew Your Lebara Plan
- If you have enough balance, your plan renews automatically every 30 days.
- You’ll receive an SMS or email reminder before renewal.
- If you don’t want automatic renewal, disable it via MyLebara.
What if I Don’t Have the Correct Balance?
- You’ll get an SMS alert if you don’t have enough funds for renewal.
- Top-up your account and text the opt-in code for your plan to 38885.
How to Check Your Balance
There are multiple ways to check your plan and credit balance:
- Via MyLebara: Log in to your account online or through the app.
- By Dialing 5588: Call this number to hear your balance details.
How to Set Up and Manage Voicemail
Activating Voicemail
Your voicemail is automatically enabled when you activate your Lebara SIM.
Listening to Voicemail
- Dial 121 from your Lebara number.
- Follow the voice prompts to listen to messages.
Changing Your Voicemail Greeting
- Dial 121.
- Follow the prompts to record a personal greeting.
Deactivating Voicemail
- Dial 1210 to disable voicemail.
Accessing Voicemail from Another Number
- Dial +447836121121.
- Enter your 4-digit security code.
- If you haven’t set a code, call 121 from your Lebara SIM first.
Voicemail Costs
- Calls to voicemail are charged at national PAYG rates.
- If your plan includes UK minutes, voicemail calls will be deducted from your plan.
Call Forwarding on Lebara
- Currently, call forwarding is not available on Lebara Australia.
Activating your Lebara SIM is simple, whether online or over the phone. With a wide range of affordable plans, automatic renewals, and easy balance checks, Lebara makes staying connected hassle-free.
If you have any issues, contact Lebara support at 1300 126 122, and they’ll be happy to assist.
- Lava Z6 Full Specifications and Price - April 19, 2025
- New WhatsApp version comes with UI to connect on multiple devices - April 19, 2025
- Alcatel 5X Full Specifications and Price - April 19, 2025