How to Cancel your Zoom Account

In the midst of many alternatives, you might be thinking of deactivating Zoom. In this post, you will be learning how to cancel your Zoom account.

How to Cancel your Zoom Account

You can always deactivate your Zoom account when you feel like it. It doesn’t matter if you are using Zoom free or Pro.

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How to Cancel your Zoom Account

Below, I will explain how to cancel your Zoom free and pro accounts.

How to Deactivate Zoom Free Account

  1. Start the Zoom desktop client app and sign in to your account.
  2. Click the Profile icon to the top-right of the window and select My Profile from the dropdown menu. A link is opened as a new tab on your default browser.
  3. Next, tap Account Management >> Account Profile >> Terminate my Account.
  4. Now, enter your password to confirm and click Continue.
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It is that simple.

Your Zoom account will be deleted permanently and the deactivation page will be redirected to the Zoom homepage. Meanwhile, you will not be able to recover a deleted Zoom account. You can only create a new one instead.

How to Deactivate Zoom Pro Account

Pro or premium Zoom users will be required to downgrade the Zoom membership before deleting their account by cancelling the Zoom subscription.

  1. To do this, visit Zoom.us and sign in.
  2. Click Profile >> Account Management >> Billing and click Cancel Subscription under Current Tab.
  3. Next, tap Cancel Subscription from the popup to confirm your choice. You can also give feedback with the Zoom team and tap Submit.

Zoom will cease to renew your membership subscription and your billing plan is cancelled. But your Zoom subscription will still be available till it expires. However, you can still reactivate the subscription if you didn't proceed to cancel the zoom account.

How to Deactivate a Zoom Account on Mobile App

For now, you cannot delete your Zoom account on the mobile app, both Android and iOS. You can only use the Zoom desktop client app linked to Zoom.us and follow the guidelines provided here.

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Meanwhile, you can make Zoom more fun instead of cancelling your account.

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